Your profile code should be gotten immediately after you send your national ID number to JAMB via 55019 as a text message. Now, what if your own JAMB profile code is delayed delivered to your SIM card, What should you do? If you are interested to know how your profile code is not sent to you from JAMB, then let’s continue as we will get you covered right here.

In this article, I will show you how to send your national identification number, and NIN to the JAMB database, 55019, and get your profile code very fast without spending a lot of time.

The Joint Admissions And Matriculation Board (JAMB) has advised the prospective candidates of 2024 to just send their  NIN to 55019 to receive their profile code (and or E-Pin) via text message. Have you done that?

Read this also: without NIN, no Jamb registration? Read how to get your own NIN here.

Some so many candidates complain of not receiving their profile code after they have successfully sent their names or required details of themselves to Jamb.

In this article, after reading it, you will know that there is a reason why they are witnessing such unfavorable experiences.

If you are a JAMB candidate who has texted NIN to 55019 but didn’t receive your JAMB profile code (E-Pin) timely or haven’t received it yet, then here you will find out what might have gone wrong.

Some candidates send their NIN and receive their profile code in a short second. If you are not in a category of such candidates, then that doesn’t imply that you are being disqualified.

However, you will receive your JAMB profile code immediately if you can follow the prompts outlined here below.

Why is it delayed to get your JAMB profile code?

If you have sent your NIN to 55019 (JAMB) to receive your JAMB profile code via text message but haven’t received it, then below is what you might have wrongly unintentionally done.

Wonderfully, if you ask other candidates especially yours who have received theirs successfully within a short period after texting their names to 55019, they would suggest you use the type of SIM card they used. They may tell you that it is the type of SIM card they used that JAMB wants.

Meanwhile, that is a false suggestion!

JAMB will send you your E-Pin or profile code regardless of any type of SIM card you used to text your national identification number to them.

JAMB sends E-Pin to candidates even though the candidates use Glo, Airtel, 9mobile, or MTN.

Your friend who used a Glo SIM card to text his/her NIN to 55019 and received his/her profile code in a short second shouldn’t need to tell or advise you to use Glo.

Below is what you should need to know when texting your NIN to 55019 to receive your JAMB profile code via text message with any network provider in Nigeria for further JAMB registration in the 2023/2024 academic session if you do not receive your profile code in a timely:

  1. The non-original airtime balance on the SIM card
  2. Non-coverage of network
  3. Unregistered SIM card status
  4. The failure of a SIM card to receive or send text messages. You may see our guide on how to fix a SIM card that cannot receive and send text messages.

Causes of delaying to receive JAMB profile code

Below are the top reasons why JAMB or 55019 has not sent you your profile code yet and we have also shown the ways you can solve any problem individually. Please read this completely for more understanding!!

The unoriginal airtime in SIM card:

The airtime balance in your SIM card is very important if you do not want the receiving of your JAMB profile code to get delayed or entirely not received.

Because SMS charges for receiving your JAMB profile code are still N50. That is, if you do not get original airtime in your SIM card higher than N50, then the receiving of your JAMB profile code will fail.

Some candidates complain about why they haven’t received their profile code after they sent their NIN. The number one reason may be that they used the bonus balance on their SIM card which was given by their network providers (bonus Airtime) and texted their NIN to 55019.

To receive your JAMB profile code (E-Pin) immediately, buy an N100 recharge card and load it with a normal recharging code of your network provider to get credited N100.

Send your NIN to 55019 and after the successful sending, you will be debited for the N50 SMS charge automatically and your profile code will be sent to you immediately.

1. Non-coverage of network:

Sometimes, sending and receiving messages in a place where the network is not covered is impossible. Thus, you are advised to switch to a place where there is a massive availability of the network to send and receive your profile code.

Some Nigerian network providers have failed to provide wide coverage of the network for their users for some time. When the non-availability of the network happens, you may not receive your profile code via text message at that time.

What do you do, you asked? Wait patiently and receive your profile code immediately when the network comes settled.

That being said the network not coverage status prevents the delivery of Jamb profile code and epin.

2. Unregistered SIM card:

Candidate may unintentionally buy a sim card and start using it and immediately text his/her name to 55019 to receive his/her jamb profile code sharp! sharp!!

Due to the unregistered sim status, he/she may stay like up to 48 hours without receiving his/her profile code.

If you are a such candidate who has ignorantly or unknowingly been in this problem, then kindly go to any nearby SIM card registration center register your SIM card, and recharge it with N100 before proceeding to text your name to 55019 for further jamb registration.

Note: Jamb advises you selflessly to use the SIM card that you usually use to send your NIN to 55019 to receive your profile code very fast and securely.

3. The inability of a SIM card to receive/send text messages

In some cases, a SIM card can fail to receive a message or even send a message. If your sim card is in such condition, you may use another sim card which is in a very good condition.

However, if you do not have many SIM cards to switch to and fro, then you have to repair the one that does not function very well for receiving and sending text messages.

To repair your sim card to be able to send and or receive text messages, find your message center number and update it. For more important and deeper information or conversation about that, click here.

Every network has its specific message center number. For example, the message number for Airtel network is a nine-digit number (000000899), now to update your message center number, simply delete the last digit number, 9, and replace it with 7 or 8.

What to do when you are not receiving your profile code

Presently, the question that most candidates of JAMB 2021 are asking is how they should receive their profile code very fast, do you know?

Delaying in receiving the JAMB profile code usually becomes something of a challenge due to the regular system upgrade of a database. Thousands of candidates are trying to send their NIN to 55019 to receive their profile code, thus, network or system clashes, can you imagine?

Jamb is now working hand in hand with the National Management Commission System (NIMC) and other stiff agencies or companies, for example, Telcos, Federal Competition and Consumer Protection Commission (FCCPC), Nigerian Communications Commission (NCC), SERVICOM, etc in delivering candidate’s profile code, that is why it seems like some people don’t receive their profile code on time.

NIMC requested all prospective candidates, JAMB ad-hoc and full-time staff who
have not received a response from 55019 to send their Tracking ID or NIN to
[email protected]. However, those who obtained their NIN through
unauthorized or unrecognized sources or have compromised the right standards will have to go to the NIMC office to resolve their challenges.

Now, I want to show you how or what you should do step by step to get your JAMB profile code. If your profile code for 2021 is delaying getting sent or delivered to your SIM card while you have sent your NIN to 55019, please follow the guides below and contact JAMB directly.

If you are just intending to register for JAMB for this year, 2024 (newcomer) while you have not yet received your profile code, click here to contact jamb.

Then click on NO if you have never gotten a registration number.

After that, enter your:

  • Email address. You may see our guide on how to create a custom email address for WordPress blog.
  • Name as it is on your national ID card
  • Valid telephone number
  • Select the nature of your complaint from the dropdown
  • Subject (for example, UNABLE TO RECEIVE PROFILE CODE)
  • If your case is too deep and requires images for clearer understanding, you can also upload a screenshot but make sure that it should not be above 5 MB 
  • Finally your message(s) and click send and
  • Wait for a few hours for your message(s) to get responded to. In this way, please keep checking your email and be checking your text message inbox.


If you are too busy, you can mail the conversation below to JAMB via your ticket.

For example, the message you can edit and forward to Jamb via your ticket is ”Dear Sir/Ma, my name is Tony Emmanuel. Since yesterday, I have been sending my NIN to 55019 but unfortunately, I have not received my profile code yet, please I need assistance. My NIN is 51923759436 while my telephone number is 0916352785”.

If you message Jamb directly as shown and described above, the Jamb agent will link your NIN with your telephone number manually and your profile code will get delivered to your specified mobile number as an information SMS.

Another way to complain to Jamb if your profile code is not delivering to your sim card is by visiting any nearest Jamb CBT center or its zonal, head, branch, or head office which is located in every place nationwide.

For more information, click here to read where and when to go to the Jamb CBT center for complaints, requests, or inquiries.

Meanwhile, you can visit their physical address if you live in FCT at Bwari, P.M.B. 189, Garki, Abuja, Nigeria.


If you know that this article has helped you know the causes of the delay of the JAMB Profile code and how to prevent it, please share it with your friends and remember to subscribe to our newsletter for more important updates.

Also, comment with any questions you may have to ask through the comment section or you can contact me through this link for special JAMB-related assistance. Thank you.

Abdulrazaq Yahaya

Hi. Welcome to Fastknowers. On this blog, I share articles on how to develop your personal and career life. If you did like this article, please share it with others.

This Post Has 39 Comments

  1. Anonymous

    I have being told that I have gotten a profile code But I haven’t seen it yet

    1. Abdulrazaq Yahaya

      Kindly send RESEND to 55019 via the telephone number you have used to send your NIN earlier.
      If your profile was being generated by the system automatically while it cannot be delivered to your inbox, you may reply to me for further assistance (note: payment is exclusive).

  2. Goodness

    I followed the procedure very well my sim is registered and my number is linked to my NIN but it kept on showing, it’s being processed but no message has been sent to me.

    1. Abdulrazaq Yahaya

      Dear Goodness, have you got a sufficient airtime in your sim card?
      If you do not an airtime that is above N50, your profile code may not get delivered to you.
      just type in ”how to check airtime balance” in search box of this website to know how to check the available airtime in your sim card!!
      If you still have another question, please reply to me, I will not hesitate to guide you more further..

    2. Esther Funmilola

      I was sent Ten digit 0 could this be my profile code


    Type here..Can i use another number to get my profile code

    1. Abdulrazaq Yahaya

      Yes.. you can but please make sure that the sim card belongs to one of your nearest person.

      If you have another question, please feel free to reply to my reply.

      Thank you,
      Abdulrazaq Yahaya..

  4. Jimoh

    Can I send my profile code in the night

    1. Abdulrazaq Yahaya

      Yes. Please send your NIN to 55019 in the night so that you can receive your jamb profile code very fast.

  5. Chielo Godiva chukwuemeka

    Is it right to give ur NIN to someone else to send for you, if ur own sim fails to give you the profile code on time..?
    Cuz it’s been four days i have sent mine and haven’t received my profile code till date.
    Please i will be grateful if my question is given due consideration.

    1. Abdulrazaq Yahaya

      Profile code delays to be sent to a person in this day especially in the day time.

      However, to get your profile code quickly, please send NIN (YOUR NIN) to 55019 in the night as there will be a few people who will use internet by that time.

      Meanwhile, send RESEND to 55019 maybe your profile code was being sent you while network might have caused it from delivering to you successfully.

      If you are having any other question, please feel free to ask.

    2. Ogbodo Chidera

      I have being sending my NIN to 55019 each time I do that they will deduct 50 naira from my account but still I won’t see my profile code

    3. Esther Funmilola

      When I send my NIN to 55019 l was sent Ten digit 0 which is not working

    4. Abdulrazaq Yahaya

      National identification number, NIN is usually eleven (11) digits in number.
      That is, if you send ten digits, then you have sent a wrong one.

      Please, kndly send NIN: [your NIN here] to Jamb database, 55019 and receive your profile code via text message. Thank you!!

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