Was your Facebook account being hacked and you cannot log in to your Facebook account while it is active and posting a posts on your Facebook newsfeed? Do you want to know the step by step guides of how you can recover your hacked Facebook account out of hackers? In today’s article, I will show with you everything about recovering a hacked Facebook account.
Facebook as a limited liability company, it offers several automated ways for you to recover your hacked Facebook account. Most of the methods of how to recover an account that was being hacked depend on the information you entered and validated when opening your Facebook account.
Even though you didn’t enter a valid information when you opened your Facebook account or if the information which you provided or entered is outdated, the chances are slim that you’ll be able to recover access to your account if it is hacked.
Did you forget your Facebook password? Were you being hacked by an unscrupulous Facebook hackers? Here in this article is how to recover your Facebook account using proven Facebook account recovery methods step by step.
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This article has ten (10) different amazing methods that you can use to recover your hacked Facebook account. Importantly, we will show you more effective options when some methods we are going to explain to you fail.
10 step by step methods of how to recover your hacked Facebook account
Recovering a hacked Facebook account is very, very tricky, especially if you have never set up recovery options when you created your Facebook account. If you are not getting time or if you can’t exercise patient, please stop recovering your hacked account and create a new one because some of the methods below require time and patience.
Fortunately, we can offer you a support if you reach to us via our contact us page or by commenting about how you may want us to support you via the comment box but we don’t have a direct phone number of Facebook to share with you to contact them directly.
This article has covered everything we know for now about how to recover any hacked Facebook account. So, if you still have further assistances, please post them to Facebook’s Help Community Centre (FHCC) for more information.
Now, the ten (10) different methods which you can use to recover your hacked Facebook account are listed and explained below step by step:
- Check if your Facebook account was really being hacked
- Change your Facebook contact information
- Verify your Facebook identity by uploading document(s)
- Recovering hacked Facebook account from profile page
- Check with another device if you’re logged on Facebook
- Pleasing your Facebook Trusted Contacts (FTC)
- Recovering your account with contact details which you provided when you opened Facebook account
- Posting on Facebook Help Community Centre (FHCC)
- Contacting Facebook customer for assisting you
- Creating new Facebook account yourself
It is also very, very important to note that your effort towards recovering your hacked Facebook account may be in vain if you didn’t use your real name when you opened an account on Facebook.
Now, the ten (10) step by step guides that we are getting presently for you about how to recover your hacked Facebook account are shown, listed and explained below:
Step one: Check if your Facebook account was really being hacked
In any time that your Facebook account was hacked and is making spam messages or posts while you can no longer access it, you should report your Facebook account as compromised.
This method will actually work a similar process to the ones outlined below. You will use the same information to identify your account, in the following step you will be able to use either a current or old Facebook password to recover your hacked Facebook account.
You can find more security-related tips on the Account Security page in the Facebook Help Center. This procedure is useful in case a hacker changed your password, but it may also come in handy if you forget your new password.
Step two: Change your Facebook contact information
Sometimes, it may not possible to recover a Facebook account using the guides in step one above because you might have lost phone number or cannot access the email address you provided as contact detail when you created your Facebook profile or a hacker might had changed all of your information.
In this situation, Facebook will allow you to specify a new email address or phone number which it will use to contact you about recovering your hacked account.
To get this process started, click the link ”No longer have access to these?” in the bottom-left of the reset password page. Facebook will ask you for a new email address or phone number, so that it can get in touch with you to help you recover your account. If you have a valid phone number and active email address, then click Continue to proceed.
Step three: Verify your Facebook identity by uploading document(s)
If all of Facebook’s automated account recovery methods have failed, your next hope is Facebook support itself.
Facebook has a help centre page that lets you confirm your identity.
Upload a JPEG (photo) of your ID, enter an email address or mobile phone number that is (or was) associated with the Facebook account you wish to recover, then click Send to submit the information.
Facebook may encrypt and store your uploaded id document(s) for up to a year in order to improve their automated systems for detecting fake IDs, meanwhile, they may use trusted service providers to help them review any id documents or information you are going to upload.
The good news is that every information you upload via this method to Facebook team will be stored securely and they will not make it visible to any user of Facebook team except the appropriate agency or team.
If you don’t want Facebook to use the ID documents you are going to upload to improve their automated systems that are responsible for detecting face IDs, you may adjust your identity confirmation settings. Please note that if you turn off this option via setting, your uploaded ID document will be deleted within 30 days of uploading.
For more important information about what will happen to your ID after you have uploaded it to them or how Facebook is going to use your ID to help you recover your hacked account, please visit Facebook Help center.
Step four: Recovering hacked Facebook account from profile page
If you can’t find a device where you were still logged into Facebook, you can still continue your Facebook account recovery journey or process.
In this process, use internet connection (data) and computer or phone from which you had frequently used to log into your Facebook account before.
If Facebook recognizes that data connection, commonly called as IP address in this case and device, you may be able to reset your password without additional verification, but first, you need to identify your account.
Step five: Check with another device if you’re logged on Facebook
Before you start trying to recover your hacked Facebook account, it is very important to check whether you are still logged into Facebook on any of your other devices. This could be another browser or browser profile on your computer, your Facebook Android or iOS app, or a mobile browser.
If you can still access Facebook anywhere, you might be able to recover your Facebook account without waiting to receive any confirmation reset code from Facebook; what you are actually going to do now is to create a new strong password.
After you have successfully recovered and reset your hacked Facebook account, at this point, please remember to set up two-factor authentication for your account to prevent hackers from accessing your Facebook account in future.
Step six: Pleasing your Facebook Trusted Contacts (FTC)
If you set up Trusted Contacts for your Facebook account, then you can ask the social network to help you recover your hacked Facebook account very fast.
Happily, in the event that you didn’t set up Trusted Contacts, you might be given another option to answer one of your security questions and reset your password on the spot. As an additional safety precaution, this comes with a 24-hour waiting period before you can access your account.
Otherwise, you might have to wait until Facebook gets in touch to verify your identity as we are about to show with you how to verify your identity on Facebook, please be patient!
Please note that to show all your Facebook Trusted Contacts to you, you must be needed to remember at least one full Facebook name of your Trusted Contacts. Note also that you only need three different codes from your them to recover your Facebook account.
Step seven: Recovering your account with contact details which you provided when you opened Facebook account
If you don’t have access to Facebook at all or you prefer not to log out to another account, then open a new browser profile or tab, e.g. a incognito mode, and head to the Facebook recover page.
Enter an email address or phone number which you as a contact details added to your Facebook account.
Once you have successfully managed to identify your account, you will see a summary of your profile.
Before you proceed, please carefully check whether that account is really your account and whether you still have access to the email address or phone number listed. Note that you may be able to choose one between email or phone as your hacked Facebook account recovery method.
If that account belongs to you and if Facebook has your email address or phone number their database or file, now click Continue, finally Facebook will send you a security code via email address or text message.
Now, you are to receive the code from Facebook via your email or as text message (depending on method you chose earlier), enter it, and become happy for getting your hacked Facebook account recovered.
At this time, you can now set a new password for your Facebook account. In this way, we advise you to set a strong and easy-to-remember by you password, for example Alphanumeric password like this: AnimalsAre2 (Animals Are 2).
If the code never arrives, check the spam folder of your email inbox or check if you can receive text messages with your sim card from an unknown sender.
If you have tried everything as possible as you can and you still can’t receive the code, just simply click Didn’t get a code? in the bottom-left corner of the Enter Security Code window, which will take you back to the previous screen.
You can try again as many times as you can or check yourself if you were being entirely prevented from having access to your own Facebook account.
If luckily you have managed to regain access to your account and you now suspect that your Facebook account was earlier being hacked, please and please change your password and update your contact information immediately.
As a matter of fact, regularly changing your password and updating your contact information are the keys that secure your Facebook account from hackers. Always be mindful to remove any email addresses or phone numbers that are not your own or that you can no longer access.
We personally recommend you to switch on two-factor authentication on all of your important Facebook accounts so that this incidence won’t happen again.
Step eight: Posting on Facebook Help Community Centre (FHCC)
Your Facebook account which was being hacked can also be recovered by posting it on Facebook Help Community Centre.
Now, the following step by step guides are the procedures to take to recover your hacked Facebook account:
- Click on ask a question tab and then click on a topic to see a list of questions from others in the Facebook community
- To ask a question in a forum, click the Ask a Question button in the upper right.
- Fill out the form as completely as possible.
- Include a screenshot if possible.
- Then click the Post button to post your question to the forum.
- If your question has gotten an answer, that is, if some one answer to your question, then decide whether to repost your question or amend it.
Please note that anything you post to Facebook Help Community Centre for recovering your hacked Facebook account is public and can be seen by anyone that is active on the forum or just a visitor of the forum, thus Facebook privacy policies do not fully applied.
If you want to report any spam comment that is on the question you have posted to Facebook Help Community Centre, you simply move your cursor over the comment, click the X that appears in the right corner of the comment, and choose whether to delete the comment or report it as abuse, hence, Facebook will warn the commenter properly.
Unless the nature of your issue is legal, Facebook team or customer care doesn’t usually respond to individual questions or issues. As a result of this, it’s best to go through the proper channels and submit the Facebook form associated with the issue you are having and wanting it to be resolved.
Step nine: Contacting Facebook customer care for assisting you
In the event that all the methods of how to recover a hacked Facebook account which we have been listed and explained above in this article fail to work for you, now, your last hope is contacting Facebook customer care for support.
Most importantly, Facebook community has a help centre page for its users that can let you confirm your identity for a purpose of recovering your account.
Upload a JPEG (photo) or PDF format of your government ID, for example, Voter card, Passport, Drivers license, etc, then enter an email address or mobile phone number that is associated with Facebook account and click Send to submit the information you have just provided.
If you no longer have access to any of the email addresses or phone numbers that are linked with your account, enter one you have access to presently and send a mail to firstname.lastname@example.org to explain your situation.
Mention that you’ve already submitted your ID to prove your identity. Do not attach any of your ID via an email message to email@example.com , as email isn’t a secure way of this type of communication.
Either way, hearing back from Facebook customer care can take several weeks, so you’ll need to be patient.
Step ten: Creating new Facebook account yourself
At www.fastknowers.com, we have been receiving countless messages via email and our contact us page from people who aren’t able to recover their Facebook accounts, even after going through all of the methods of how to recover hacked Facebook account that we have listed and discussed in this article above one by one.
Maybe, they can report that their contact information was outdated or they don’t have access to their email address or phone number which they used to opened Facebook account as a result of theft or missing, hence the recovery codes that Facebook sent didn’t get to them, or Facebook did not work to verify their identity. Now, if you are in this issue, that is you’re out of options.
In the same time, you just have to move on and be learning from your mistakes while you are going to create a new Facebook account.
Be mindful to be adding several valid contact details, secure your Facebook account very well with two factors authentication, and rebuild your profile from scratch. It’s very painful to lose your Facebook account for hackers but it’s better than nothing as it has taught you how to secure your account henceforth.
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I’m Abdulrazaq Yahaya. I am one of the content writers at Fastknowers blog, here.
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