How to contact Zenith bank customer care (very fast)

How to contact Zenith bank customer care (very fast)

From a new to an existing customer of Zenith bank, you can’t be exempt from the support service of Zenith bank. In this post, I will show you how you can contact Zenith bank customer care very fast for whatever type of support you may need.

Have you got issues with your ATM card? Or do you want a Zenith bank loan for your business to grow? No matter the type of help you would want to have from Zenith bank, we have got you covered.

Zenith Bank Plc was established in May 1990 by Jim Ovia, one of the richest Nigerian entrepreneurs, and commenced operations in July of the same year as a commercial bank.

Zenith Bank is presently headquartered in Lagos state Nigeria and has 500 plus branches and business offices across every state of the federation and the Federal Capital Territory (FCT), Abuja.

Read this also: how to transfer airtime from Glo to Glo network step by step by using the USSD code.

What are the Zenith bank customer care contact details for 2022

Zenith bank customer care agents are the easiest most experienced bank customer care that I have ever contacted. One of the characteristics I like most about them is they instantly reply to me and help me out with my issues. And I like to show you how you can experience this too.

Now, we are going to show you the six ways that you can use to contact Zenith bank customer care very fast step-by-step.

You can contact the Zenith bank customers via the gateways below:

  • Through direct customer contact center
  • On WhatsApp
  • Via email or telephone number
  • At head office and branches
  • Via contact form online
  • On social media platforms

Now, let’s show you their contact details through the details above.

1. Through their customer contact center

You can in a very fast way contact Zenith bank customer care through their direct customer care contact center which is made available or reachable any time (day or night or weekend).

Zenith bank customer contact centers are:

2. Via WhatsApp

Zenith bank’s customer care’s utmost priority is to make their customer glad about their services every time and everywhere.

In the event that you need to contact customer care of Zenith bank and get a fast reply, you can chat with them on WhatsApp any time and any day.

To chat with Zenith bank customer care on WhatsApp and get a reply from them very quickly, simply follow the procedures outlined below:

  • Save 07040004422 to your contact as Zenith bank or anything you may save as
  • Open the WhatsApp app on your mobile phone
  • Click the refresh icon on your WhatsApp profile in order to refresh your recent Zenith bank customer care number which you have just saved
  • Any time you see Zenith bank’s customer care number, simply click on it and start chatting with the customer care
  • Remember to provide your Zenith bank account number in every of your chat (message)
  • Do not provide your CVV or full card number via chat or by any means unless you are requested by Zenith bank customer care to do so on WhatsApp.

In conclusion, you can at any time chat with Zenith Bank Intelligent Virtual Assistance (ZIBVA) for anything (request, complaint, or inquiry) on WhatsApp by saving/adding 07040004422 to your phonebook.

3. Via email/telephone number

If you may want to contact Zenith bank customer care via their email address, they have a specific email address/telephone number you should use.

For example, if you want to contact Zenith bank customer care for a request, then the email address you should use must not be the same as the one which a person who wants to contact Zenith bank customer care for a complaint should use.

In this post, there are the email addresses and telephone numbers of Zenith bank customer care. Here is their email address once again: [email protected]

Zenith bank customer care service departments and their contact details

1. Card Services

For contacting Zenith bank customer care about your Card (MasterCard, Vpay, VisaCard, and any other type of card), please send a mail to [email protected] or call +234-01- 2781740 or 2782273.

Please note that the Zenith bank hotline telephone number which you can call at any time for a card-related issue is 0700 ZENITH BANK.

2. Internet Banking services

For questions, complaints, or requests or help about your Zenith bank account Internet banking, please send any mail you may have via [email protected] or call 234-1-2787000 any time, anywhere.

In the time of contacting Zenith bank customer care for an issue with your internet banking, remember to let them know your account number, name, location, etc, but do not disclose your essential bank/account details to them, for example, your username and password, full card number, CVV and lot more.

3. Account Opening department

If you want to open a current, savings, fixed deposit, or even domiciliary account with Zenith bank, you can contact them first for more information or inquiry on what type of account suits your needs.

Simply send a mail to [email protected] or call +234-1-2787000 and 0700ZENITHBANK to open any type of account of your choice.

4. General Enquiries

For general assistance or question, you may have to contact Zenith bank customer care, send all your emails to [email protected] or call 234-1-2787000, and 0700ZENITHBANK for more information.

For example, what is a General Enquiries? General inquiries can be formed from any source, hence that is why they are called or classified as GENERAL.

If you want to contact Zenith bank customers for inquiry on whether a particular branch will open as a result of one or two terrible things that have happened, e,g fire outbreak or visitation of thieving in a branch, or their service hours, then those questions are regarded as a general question, hence send them via [email protected]

5. Corporate Internet Banking

For questions about Zenith bank Corporate Internet Banking, send a mail via [email protected] or call 234-1-2781543, 2784056, 2781588, 2781568, 2787000.

5. Zenith Insurance Company service

For questions about their e-products and services send a mail to [email protected] or call 234-1-2783411, 2783421, 2701004-5, 4613704 to contact Zenith bank customer care.

6. E-Business department

For assistance with the Zenith bank e-products and services, please send an email message to [email protected] or call 234-1-2787000, 0700ZENITHBANK

7. Zenith bank Registrars Limited

For assistance/help or question about Zenith bank’s Registrars Limited, send a mail to [email protected] or 234-1-2708930-4 and wait for the fastest reply.

Zenith bank head and branches offices

Another quickest way you can use to contact Zenith bank customer care is by visiting their Head Office Branch or they’re any of their branch office nearest to you.

If you have a serious deal with Zenith bank, you can choose to go to their Head office which is located in Lagos at Plot 84, Ajose Adeogun Street, Victoria Island.

You can also call them at 0700-ZENITH-BANK and or any of the following:

  • ZenithDirect: 234 (1) 2787000, 0700-ATM-ZENITH
  • ATM Unit: 0700-286-936484
  • 0700-CARD-ZENITH
  • CARD Unit: 0700-2273-936484
  • Fax: 234 (1) 2618212
  • Or send them a mail via [email protected]

You can also click here to know all Zenith bank branches across every state in Nigeria.

5. Via contact form online

Another important way to contact Zenith bank and get a required reply from them very fast is by filling out their contact form online on their website.

To contact Zenith bank customer care representative online via their contact form, simply follow the step-by-step procedures below:

  1. Visit the official website of Zenith bank
  2. Or click here to visit their contact form directly and start filling it
  3. Enter your full name, e.g, Mr. Abdulrazaq Yahaya
  4. Enter your active valid telephone number
  5. Provide your email address
  6. In the next box, write everything about why you are contacting them
  7. Remember to include your account number in your message
  8. And finally, click on SUBMIT tab to submit your message.

Contact Zenith bank customer care via their social media accounts

Zenith bank Nigeria has a profile or account on social media that you can use to contact their customer care representatives free of charge.

Below are the official social media platforms of Zenith bank and how you can use any of them to contact them very fast step by step:

  1. Facebook: https://www.facebook.com/Zenithbank.
  2. Twitter: https://twitter.com/ZenithBank.
  3. Instagram: https://www.instagram.com/zenithbankplc/.
  4. WhatsApp: https://wa.me/2347040004422?text=Hi

If you know that this article has helped you know how you can contact Zenith bank customer care very fast step by step and get a quick reply from them, then please don’t forget to share it with your friends.

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16 Responses

  1. Please I went y to access bank to withdraw 20000 u people debited me without giving me money please revise it since on Saturday

  2. When I check my balance the Will tell me that, I do not have account, and I am not seen my alert.

  3. I Transfer money and the people did not see the money and you have not reverse back the money I not know why please I’m not happy please

  4. I transfer money and the person did not see the money, and you have not refunding back the money I not know why please I’m not happy please

    1. Sorry for the unfavourable experience you witnessed. Please contact their customer care number for laying down your complaint to them.

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