How to contact Zenith bank customer care very fast (step by step)

How to contact Zenith bank customer care

Have you forgotten your PIN? Or do you want a loan for your growing business from Zenith bank? No matter what you might need, Zenith bank is always on hand to happily provide answers and assistance for you. In this article, I will show with you how you can contact Zenith bank customer care very fast for what ever you may have to.

Zenith Bank Plc was established in May 1990 by Jim Ovia and commenced operations in July of the same year as a commercial bank.

Zenith Bank is presently headquartered in Lagos state Nigeria and has 500 plus branches and business offices across every state of the federation and the Federal Capital Territory (FCT), Abuja.

Read this also: how to transfer airtime from Glo to Glo network step by step by using ussd code.

Today, I want to show with you how you can contact Zenith bank customer care very fast for issue resolution, complaint, request, enquiry, request or what ever you may want to contact them.

How can you contact Zenith bank customer care very fast

Zenith bank customer care are the easiest bank customer care to be contacted and get fast reply from them if you follow the right procedure.

Now, we are going to show with you the six ways that you can use to contact Zenith bank customer care very fast yourself step by step:

  • Through direct customer contact center
  • On WhatsApp
  • Via email or telephone number
  • At head office and branches
  • Via contact form online
  • On social media platforms

Are you ready to continue reading for more detailed explanation? If yes, then let’s start now.

1. Through direct customer contact center

You can in a very fast way contact Zenith bank customer care through their direct customer care contact center which is made available or reachable any time (day or night or weekend).

Zenith bank customer contact centers are:

2. On WhatsApp

How to contact Zenith bank customer care on WhatsApp

Zenith bank’s customer cares utmost priority is to make their customer glad with their services every time and every where.

In the event that you need to contact customer care of Zenith bank and get fast reply, you can chat with them on WhatsApp any time and any day.

To chat with Zenith bank customer care on WhatsApp and get a reply from them very quick, simply follow the procedures outlined below:

  • Save 07040004422 to your contact as Zenith bank or anything you may save it as
  • Open WhatsApp app on your mobile phone
  • Click refresh refresh icon on your WhatsApp profile in order to refresh your recently Zenith bank customer care number which you have just saved
  • Any time you see Zenith bank customer care number, simply click on it and start chatting with the customer care
  • Remember to provide your Zenith bank account number in every of your chat (message)
  • Do not provide your CVV or full card number via chat or in any means unless you are requested by Zenith bank customer care to do so on WhatsApp.

In conclusion, you can at any time chat with Zenith Bank Intelligent Virtual Assistance (ZIBVA) for anything (request, complaint or enquiry) on WhatsApp by saving 07040004422 to your phonebook.

3. Via email or telephone number

Base on what you may want to contact Zenith bank customer care, there is a specific email address or telephone number you should use.

For example, if you want to contact Zenith bank customer care for request, then the email address you should use must not be the same with the one which a person who want to contact Zenith bank customer care for complaint should use.

Now, below are the email addresses or telephone numbers of Zenith bank customer care and their respective uses:

A. Card Services

For contacting Zenith bank customer care about your Card (MasterCard, Vpay, VisaCard and any other type of card), please send a mail via cardservices@zenithbank.com or call 234-01- 2781740, 2782273.

Please note that Zenith bank hotline telephone number which you can call at any time about Zenith bank card is 0700 ZENITHBANK.

B. Internet Banking

For questions, complaints or request or help about your Zenith bank account Internet banking, please send any mail you may have via zenithdirect@zenithbank.com or call 234-1-2787000 any time, any where.

In the time of contacting Zenith bank customer care for issue about your internet banking, remember to let them know your account number, name, location, etc, but do not disclose your essential bank/account details to them, for example, your username and password, full card number, CVV and lot more.

C. Account Opening

If you want to open a current, savings, fixed deposit, or domiciliary account with Zenith bank, you can contact them first for more information or enquiry on what type of account that suits your needs.

Or do you want to contact Zenith bank customer care about opening any type of an account, send a mail to zenithdirect@zenithbank.com or simply call +234-1-2787000 and 0700ZENITHBANK.

D. General Enquiries

For general assistance or question that you may have to contact Zenith bank customer care, send all your mails to zenithdirect@zenithbank.com or call 234-1-2787000, and 0700ZENITHBANK for more information.

For example, what is a General Enquiries? General enquiries can be formed from any source, hence that is why they are called or classified as GENERAL.

If you want to contact Zenith bank customer for enquiry on whether a particular branch will open as a result of one or two terrible things that have happened, e,g fire outbreak or visitation of thieve in a branch, or their service hours, then those questions are regarded as a general questions, hence send them via zenithdirect@zenithbank.

E. Corporate Internet Banking

For questions about Zenith bank Corporate Internet Banking, send a mail via eproductsupportunit@zenithbank.com
or call 234-1-2781543, 2784056, 2781588, 2781568, 2787000.

F. Zenith Insurance Company

For questions about their e-products and services
send a mail to info@zenithinsurancecoy.com
or call 234-1-2783411, 2783421, 2701004-5, 4613704 to contact Zenith bank customer care.

G. E-Business

For questions about their e-products and services
please send an email message to ebusiness@zenithbank.com
or call 234-1-2787000, 0700ZENITHBANK

H. Zenith Registrars Limited

For information or questions about Zenith bank’s Corporate Internet Banking
mail to enquiry@zenithregistrars.com
or 234-1-2708930-4 and wait for the fastest reply.

4. At head office and branches

Another quickest ways you can use to contact Zenith bank customer care is by visiting their Head Office Branch or their any of their branch office nearest to you.

Meanwhile, Zenith bank Head office branch is located in Lagos state at Plot 84, Ajose Adeogun Street, Victoria Island
Lagos, Nigeria.

You can also call them on 0700-ZENITH-BANK and or any of the following:

  • ZenithDirect: 234 (1) 2787000, 0700-ATM-ZENITH
  • ATM Unit: 0700-286-936484
  • 0700-CARD-ZENITH
  • CARD Unit: 0700-2273-936484
  • Fax: 234 (1) 2618212
  • or send them a mail via zenithdirect@zenithbank.com

You can also click here to know all Zenith bank branches across every state in Nigeria.

5. Via contact form online

Zenith bank contact form online

Another important way to contact Zenith bank and get a required reply from them very fast is by filling their contact form online on their website.

To contact Zenith bank customer care representative online via their contact form, simply follow the step by step procedures below:

  1. Visit the official website of Zenith bank
  2. Or click here to visit their contact form directly and start filling it
  3. Enter your full name, e.g, Mr. Abdulrazaq Yahaya
  4. Enter your active valid telephone number
  5. Provide your email address
  6. In the next box, write every thing why you are contacting them
  7. Remember to include your account number to your message
  8. And finally click on SUBMIT tab to submit your message.

6. On social media platforms

Zenith bank Nigeria has a profile or account on social media which you can use to contact their customer care representatives for free of charge.

Below are the official social media platforms of Zenith bank and how you can use any of them to contact them very fast step by step:

  1. Facebook
  2. Twitter
  3. Instagram
  4. WhatsApp

Conclusion

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