How to contact Zenith bank customer care (very fast)

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How to contact Zenith bank customer care (very fast)

Have you forgotten your PIN? Or do you want a loan for your growing business from Zenith bank? No matter what you might need, Zenith bank is always on hand to happily provide answers and assistance for you. In this article, I will show you how you can contact Zenith bank customer care very fast for whatever you may have to.

Zenith Bank Plc was established in May 1990 by Jim Ovia and commenced operations in July of the same year as a commercial bank.

Zenith Bank is presently headquartered in Lagos state Nigeria and has 500 plus branches and business offices across every state of the federation and the Federal Capital Territory (FCT), Abuja.

Read this also: how to transfer airtime from Glo to Glo network step by step by using the USSD code.

Today, I want to show you how you can contact Zenith bank customer care very fast for issue resolution, complaint, request, inquiry, request, or whatever you may want to contact them.

How can you contact Zenith bank customer care very fast

Zenith bank customer care is the easiest bank customer care to be contacted and get a fast reply from them if you follow the right procedure.

Now, we are going to show you the six ways that you can use to contact Zenith bank customer care very fast yourself step by step:

  • Through direct customer contact center
  • On WhatsApp
  • Via email or telephone number
  • At head office and branches
  • Via contact form online
  • On social media platforms

Are you ready to continue reading for a more detailed explanation? If yes, then let’s start now.

1. Through direct customer contact center

You can in a very fast way contact Zenith bank customer care through their direct customer care contact center which is made available or reachable any time (day or night or weekend).

Zenith bank customer contact centers are:

2. On WhatsApp

How to contact Zenith bank customer care

Zenith bank’s customer care’s utmost priority is to make their customer glad about their services every time and everywhere.

In the event that you need to contact customer care of Zenith bank and get a fast reply, you can chat with them on WhatsApp any time and any day.

To chat with Zenith bank customer care on WhatsApp and get a reply from them very quick, simply follow the procedures outlined below:

  • Save 07040004422 to your contact as Zenith bank or anything you may save it as
  • Open the WhatsApp app on your mobile phone
  • Click the refresh icon on your WhatsApp profile in order to refresh your recently Zenith bank customer care number which you have just saved
  • Any time you see Zenith bank’s customer care number, simply click on it and start chatting with the customer care
  • Remember to provide your Zenith bank account number in every of your chat (message)
  • Do not provide your CVV or full card number via chat or in any means unless you are requested by Zenith bank customer care to do so on WhatsApp.

In conclusion, you can at any time chat with Zenith Bank Intelligent Virtual Assistance (ZIBVA) for anything (request, complaint, or inquiry) on WhatsApp by saving 07040004422 to your phonebook.

3. Via email or telephone number

Based on what you may want to contact Zenith bank customer care, there is a specific email address or telephone number you should use.

For example, if you want to contact Zenith bank customer care for a request, then the email address you should use must not be the same as the one which a person who wants to contact Zenith bank customer care for a complaint should use.

Now, below are the email addresses or telephone numbers of Zenith bank customer care and their respective uses:

A. Card Services

For contacting Zenith bank customer care about your Card (MasterCard, Vpay, VisaCard, and any other type of card), please send a mail via [email protected] or call 234-01- 2781740, 2782273.

Please note that the Zenith bank hotline telephone number which you can call at any time about Zenith bank card is 0700 ZENITH BANK.

B. Internet Banking

For questions, complaints, or requests or help about your Zenith bank account Internet banking, please send any mail you may have via [email protected]m or call 234-1-2787000 any time, anywhere.

In the time of contacting Zenith bank customer care for an issue about your internet banking, remember to let them know your account number, name, location, etc, but do not disclose your essential bank/account details to them, for example, your username and password, full card number, CVV and lot more.

C. Account Opening

If you want to open a current, savings, fixed deposit, or domiciliary account with Zenith bank, you can contact them first for more information or inquiry on what type of account suits your needs.

Or do you want to contact Zenith bank customer care about opening any type of account, send a mail to [email protected] or simply call +234-1-2787000 and 0700ZENITHBANK?

D. General Enquiries

For general assistance or question that you may have to contact Zenith bank customer care, send all your emails to [email protected] or call 234-1-2787000, and 0700ZENITHBANK for more information.

For example, what is a General Enquiries? General inquiries can be formed from any source, hence that is why they are called or classified as GENERAL.

If you want to contact Zenith bank customer for inquiry on whether a particular branch will open as a result of one or two terrible things that have happened, e,g fire outbreak or visitation of thieving in a branch, or their service hours, then those questions are regarded as a general question, hence send them via [email protected]

E. Corporate Internet Banking

For questions about Zenith bank Corporate Internet Banking, send a mail via [email protected]
or call 234-1-2781543, 2784056, 2781588, 2781568, 2787000.

F. Zenith Insurance Company

For questions about their e-products and services
send a mail to [email protected]
or call 234-1-2783411, 2783421, 2701004-5, 4613704 to contact Zenith bank customer care.

G. E-Business

For questions about their e-products and services
please send an email message to [email protected]
or call 234-1-2787000, 0700ZENITHBANK

H. Zenith Registrars Limited

For information or questions about Zenith bank’s Corporate Internet Banking
mail to [email protected]
or 234-1-2708930-4 and wait for the fastest reply.

4. At head office and branches

Another quickest way you can use to contact Zenith bank customer care is by visiting their Head Office Branch or they’re any of their branch office nearest to you.

Meanwhile, Zenith bank’s Head office branch is located in Lagos state at Plot 84, Ajose Adeogun Street, Victoria Island
Lagos, Nigeria.

You can also call them on 0700-ZENITH-BANK and or any of the following:

  • ZenithDirect: 234 (1) 2787000, 0700-ATM-ZENITH
  • ATM Unit: 0700-286-936484
  • 0700-CARD-ZENITH
  • CARD Unit: 0700-2273-936484
  • Fax: 234 (1) 2618212
  • or send them a mail via [email protected]

You can also click here to know all Zenith bank branches across every state in Nigeria.

5. Via contact form online

Another important way to contact Zenith bank and get a required reply from them very fast is by filling out their contact form online on their website.

To contact Zenith bank customer care representative online via their contact form, simply follow the step-by-step procedures below:

  1. Visit the official website of Zenith bank
  2. Or click here to visit their contact form directly and start filling it
  3. Enter your full name, e.g, Mr. Abdulrazaq Yahaya
  4. Enter your active valid telephone number
  5. Provide your email address
  6. In the next box, write everything about why you are contacting them
  7. Remember to include your account number in your message
  8. And finally, click on SUBMIT tab to submit your message.

6. On social media platforms

Zenith bank Nigeria has a profile or account on social media that you can use to contact their customer care representatives for free of charge.

Below are the official social media platforms of Zenith bank and how you can use any of them to contact them very fast step by step:

  1. Facebook
  2. Twitter
  3. Instagram
  4. WhatsApp

Conclusion

If you that this article has helped you know how you can contact Zenith bank customer care very fast step by step and get a quick reply from them, then please don’t forget to share it with your friends.

You may comment via the comment box about anything you want more clarification on. Like our Facebook page or follow our Twitter handle for future important updates from us.

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12 comments

Obiekwe Adaobi Joy May 23, 2022 - 12:23 am

Please I went y to access bank to withdraw 20000 u people debited me without giving me money please revise it since on Saturday

Reply
Ayila angbianbee Andrew May 15, 2022 - 2:03 pm

When I check my balance the Will tell me that, I do not have account, and I am not seen my alert.

Reply
Abdulrazaq May 15, 2022 - 2:56 pm

Please follow the steps explained in this article to contact them. Thank you.

Reply
Vivian oluchi ogbonna May 12, 2022 - 8:32 am

I Transfer money and the people did not see the money and you have not reverse back the money I not know why please I’m not happy please

Reply
Vivian oluchi ogbonna May 12, 2022 - 8:28 am

I transfer money and the person did not see the money, and you have not refunding back the money I not know why please I’m not happy please

Reply
Abdulrazaq May 15, 2022 - 9:39 am

Sorry for the unfavourable experience you witnessed. Please contact their customer care number for laying down your complaint to them.

Reply
Vivian oluchi Ogbonna May 12, 2022 - 7:56 am

I Transfer money a the person don’t send the money with With a code *996#

Reply
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