How to resolve the issue of ”No record found” on your NIN

by Abdulrazaq
How to resolve the issue of ''No record found'' on your NIN
How to resolve the issue of ''No record found'' on your NIN

These days, everyone is complaining the issue of ”No record found” on their NIN. This error notification is a virus on the server of National Identity Management Commission System (NIMCS). Here, we will teach you how to resolve the issue of ”No record found” on your NIN.

People that have this error report on their NIN can’t use their NIN to access anything because it is assumed that they have never enrolled for national ID card in their life.

The uses or importance of NIN for now can’t be overemphasized. Every sector uses the NIN of a citizen to process the transaction, for example, in bank, immigration office, school, etc.

Without having a valid NIN, you can’t also buy and register new SIM card because at the SIM registration agent enter your NIN during the activation, they would be notified ”N record found”

When doing something online, you don’t have to enter your personal details one by one to prevent using another name or address that is not yours, hence, just simply enter your NIN and for your detail to come automatically.

In this process, few people reported that they get ”no record found”, hence, they can’t proceed to do what they wanted to do. Here, we shall discuss why is that error message/alert and how to resolve it.

Read this also: how to contact Bet9ja customer care very fast for everything.

The set of people that suffers this type of error notification the most is JAMB candidates when they want to send their NIN to JAMB for receiving their profile code. Some students complained that they have sent their NIN several times to 55019 but what they are usually alerted is ”No record found”, hence, they can’t continue to register JAMB.

Why does your NIN say ”No record found”

Virus on NIMC website.

The reason why your NIN says ”No record found” is as a result of malware (virus) infecting NIMCS website. The website for enrolling NIN, NIMC may get viruses on their server.

Or that may happens as a result of network. Please wait for sometimes and try it again. If it persists, then follow the procedures shown below to resolve the issue of ”No record found” on your NIN.

While you have been alerting with an error notification ”No record found” on your NIN, should you enroll another one? No please it is not allowed and possible.

Now, let’s discuss how to resolve the issue of ”No record found” issue on your NIN.

How to resolve the issue of ”No record found”

  1. Insert the phone number you used to enroll your NIN
  2. Dial *346#
  3. From the options displayed, select “NIN Retrieval”, by typing in ‘1’, if you are using the same phone number you enrolled with for your NIN.
  4. Follow the steps displayed on your screen and provide the required inputs.

You can also reach out to NIMC customer care on:


Phone number:

  • +234-8-157691214.
  • +234-8-157691071.
  • +234-8157691145.
  • +234-9-134959433.

If you are not comfortable with the current name, date of birth, address, etc. on your NIN, you can change/modify it by following the instructions below:

  1. Visit Remita to make the modification payment.
  2. After making the payment, print out the confirmation slip as an evidence of payment.
  3. And finally visit any nearest NIN enrollment center.
  4. Please note that the modification fee is N500 only per data.


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1 comment

Anonymous May 10, 2022 - 7:54 am

How do i know about the status of my id


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