How to contact NIMC customer care for anything

Sometimes, for inquiries, complaints, or requests about your National Identity card, you may have to contact NIMC customer care. In this article, I will show you how to contact NIMC customer care in 2024.

Do you want to check the details of your NIN? Or do you want to check your NIN using a tracking ID? Or do you just contact NIIMC customer care to assist you in doing all that free of charge? In this article, I have got you covered! You may check our expert step-by-step guide on how much does it cost to get a website in Nigeria.

About NIMC

NIMC is an acronym standing for National Identity Management Commission. It is a governmental organization established in 2007 by the federal government of Nigeria to regulate the identity of Nigerians by issuing national identification numbers and national identity cards.

First, please note that the national headquarters of NIMC is at No 11, Sokode Crescent, off Dalaba Street, Zone 5, Wuse, Abuja, FCT.

Year Founded2007
FounderFederal Government of Nigeria
Headquarter11, Sokode Crescent, off Dalaba Street, Zone 5, Wuse, Abuja, FCT
CEO as at 2024Engr. Abisoye Coker-Odusote

See these also:

How to contact NIMC customer care

NIMC customer care can be contacted in many different ways. Please use the email addresses and telephone numbers below to contact them today anytime, anywhere. When in doubt, visit their website for more information.

The contact details of NIMC customer care are:

NIMC customer care email addresses

NIMC customer care phone numbers

  • +234-8-157691214
  • +234-8-157691071
  • +234-8157691145
  • +234-9-134959433

NIN registration offices in Lagos state

The following are the names and addresses of NIN registration offices in Lagos state in 2022.

Office’s NameAddress
State Office (Card Activation)Plot 1b Obafemi Awolowo Way, Alausa Ikeja
State Office ERCPlot 1b Obafemi Awolowo Way, Alausa Ikeja
Amuwo Odofin LGA ERCAmuwo Odofin Local Govt Secretariat, 41 Road, FESTAC Town
Ayobo Ipaja LCDALCDA Secretariat, Ayobo Road, Ipaja
Badagry LGA ERCSoglo Way, Town Hall, Badagry
Campos Square ERCCampos Mini Stadium, Lagos Island
EpeEpe Local Government Area Office
Eti Osa LGA ERCKLM 15, Lekki Epe Expressway, Igbo Efon
Federal Inland Revenue ServiceFIRS Building, 17b Awolowo Road, Ikoyi, Lagos
GT Bank AjahGT Bank Ajah, Ilaja Bus Stop by Oando Filing Station
GT Bank AlabaGT Bank Alaba, Obosi Plaza, Obosi Bus Stop, Alaba International, Ojo LGA
GT Bank Catholic MissionGT Bank 21/22 Catholic Mission Street, Lagos Island
GT Bank IdimuGT Bank Idimu Egbeda Road, Car Wash Bus Stop, Alimosho
GT Bank IjuGT Bank Iju Road, 90 Iju Road, Jungle Bus Stop, Agege
GT Bank IkoroduGT Bank, Ikorodu, Ayangburen Road, T.O.S. Benson Road along General Hospital, Lagos
GT Bank KosofeGT Bank Ketu, 154 Ikorodu Road, Ketu Kosofe
GT Bank Oba AkranGT Bank Oba Akran, 33 Oba Akran Avenue Opp. First Bank Close To Forte Oil, Ikeja
GT Bank SurulereGT Bank Masha, 145 Ogunlana Drive, Masha Roundabout, Surulere
GT Bank IkejaMobolaji Bank Anthony Way, beside Sheraton Hotel, Ikeja
GT Bank OgbaGT Bank ERC Ogba, Ikeja
Ibeju-Lekki LGA ERCLocal Government Secretariat HQ, Ibeju- Lekki
Ifelodun LCDA ERCLayeni Health Centre Ojo Road by Suru Alaba Bus Stop, Ifelodun LCDA
Igando Ikotun LCDA ERC2, Igando Ikotun LCDA, Idimu Road, Ikotun
Ijaiye Ojokoro ERC9/11 Bola Ahmed Tinubu Road, Ijaiye Ojokoro LCDA
Ikeja LGA1, Obafemi Awolowo Way, Ikeja LGA, Ikeja
Ikorodu LGA ERCIkorodu LGA Secretariat, Opp. Ikorodu General Hospital, Ebute Road, Ikorodu
Iru LCDA ERC1-7, Muri Okunola Street, Victoria Island
Lagos State University (LASU) OjoMBA Block, MBA Board Room, LASU, Ojo
Lagos State Polytechnic (LASPOTECH)Engineering Lecture Theatre Hall, Ikorodu Campus, Ikorodu
Mushin LGA ERCMushin LGA Secretariat Headquarter, 82/84 Palm Avenue, Mushin
Nigerian Air Force (NAF) BaseSam Ethan Air Force Base, Ikeja
Nigerian Armed Forces Resettlement CentreNAFRC, Charity Bus Stop, Oshodi
NNS Quorra ApapaNNS (Nigerian Navy) Base, Dockyard Road, Apapa
Ojo LGALocal Government Secretariat Headquarters, Olojo Drive, Ojo
Orile Agege LCDAPowerline Road, Behind Health Centre, Orile, Agege
Oshodi LGA ERCOshodi/Isolo Local Government Secretariat 3, Oyetayo Street, Bolade, Oshodi
Somolu LGAShomolu Local Government Area Building, Durosimi Street, Shomolu
Sterling Bank HeadquartersSterling Bank 20 Marina, Lagos Island
Surulere LGA ERCSurulere LGA Secretariat, Masha Road, Onilegogoro Bustop, Surulere
Synagogue Church Of All Nations1, Segun Irefin, Egbe Road, Ikotun
United Bank for Africa (UBA) Head QuartersUBA Headquarters, 57 Marina, Lagos Island
University of Lagos (UNILAG) ERCProperty Management Building, Faculty Of Education, Opposite Education Hall, University of Lagos
Yaba College Of Technology (YABATECH)Multipurpose Building, Yaba College Of Technology, Yaba


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Abdulrazaq Yahaya

Hi. Welcome to Fastknowers. On this blog, I share articles on how to develop your personal and career life. If you did like this article, please share it with others.

This Post Has 59 Comments

  1. Kadiri oluremi shakirat

    Good day. Please l registered for my Nin on 24 of February 2022 collected the original 11 of March and till now unable to use it for retrievement of my MTN and l need the my sim desperately please kindly update it for me is urgency my sim was stolen

    1. Abdulrazaq

      Sorry for the loss. Please visit any MTN accredited outlet to initiate the retrieval of your SIM card.

  2. Kadiri oluremi shakirat

    I did my nin Feb 2021 last month February l lost my phone to retrieve my MTN line saying not validated was advised to go to nin enrollment at laspotech on getting dere they asked me to redo it which l did immediately that day 24th of February and came back for original copy two weeks after,l went to MTN office on Saturday 11 march saying l should update it again..and l need to retrieve my line very urgency, please help me

  3. Gbajobi Victor

    Hello sir…. please I recently did my NIN and i want to use it for jamb….it said my NIN has not been verified… this is it sir
    NIN 13850410982.

    1. Abdulrazaq

      Continue to register JAMB with it. It’s no problem.

    2. Elijah

      I went to the bank for my KYC and I was told my NIN is not displaying picture. I went to the nearest NIMC centre at Mushin and I was told to visit Alausa, I did and I was asked to send a mail.

      It has been over a month of following up and there’s been no response.
      Please do you have any alternative means or advise.


    Please how can i retrieve my national id card, i lost it and also i lost the number which i take do it

    1. Abdulrazaq

      Do you still have your tracking ID? If yes, then please go any nearest NIMC office and request for it. Thank you.

  5. Dauda Nasiru Ola

    Hello Good day Sir/ madam .
    I am Dauda Nasiru Ola, I applied for the correction of date of birthday since July 2019. I did remittance of (₦15000) on the 22-07-2019. and I also provide all the supporting documents that is required for the process. 

    On the 22-08-2019, that’s one month interval, I received a called from the NIMC hand office Abuja, and they asked me my correct date of birthday: 22-08-1997. Which I told them. Four weeks later, they called me again and told me that they have corrected the date of birthday, that I can now go to the Port Harcourt office to collect my nimc print out, that same day I received a call from Abuja, Madam Joy that is in charge of  correction of date of birthday in Port Harcourt office, also called  me, that they have corrected my date birthday. 

    So I want to the Port Harcourt office to collect my nimc print out, so when I called it, I have not using it for any official purpose or official transcation, since that time, it was of recent that I discovered that they have not effect the correct date of birthday, when I want to use it for official purpose.

    It is still showing the old date of birthday. And as it is now, it is really affecting me pschologically, because I am unable to use it any official purpose or transactions.

    This is old date of birthday: 05-11-1992.


    this is New date of birthday: 22-08-1997.
    this my NIMC number: 58417044616.

    I have gone back to madam Joy’s office that help me to process that, she keeps turning me down, since Last year December that I discovered that they did not effect what I applied, I have been going to Port Harcourt office to complain the issue to them, mostly Madam Joy, but no positive response from her, rather she keep on saying that she has re-scan my documents to hand office. That’s they have  not  done anything about it.

    Please Sir, kindly look in to my issue because this issue has been affecting my life nagatively.

    Thanks in anticipation.

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