How to contact NIMC customer care in 2022 for anything

by Abdulrazaq
How to contact NIMC customer care for anything

Sometimes, we may have to contact NIMC customer care for enquiry, complaint, or request about our National Identity card. In this article, I am going to show with you how to contact NIMC customer care in 2022 for anything very fast step by step.

Do you want to check the details of your NIN? Or do you want to check your NIN using tracking ID? Or do you just to contact NIIMC customer care for assisting you do all that for free of charge? In this article, I have got you covered!

About NIMC

NIMC is an acronym standing for National Identity Management Commission. It a governmental organization established in 2007 by the federal government of Nigeria to regulate the identity of Nigerians by issuing national identification number and national identity card.

In the first place, please note that the national headquarter of NIMC is at No 11, Sokode Crescent, off Dalaba Street, Zone 5, Wuse, Abuja, FCT.

FounderFederal Government of Nigeria
Headquarters11, Sokode Crescent, off Dalaba Street, Zone 5, Wuse, Abuja, FCT
CEO (2022)Aliyu A. Aziz

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How to contact NIMC customer care

NIMC customer care can be contacted in many different ways. Please use of the email addresses and telephone numbers below to contact them today anytime, everywhere. When in doubt, visit their website for more information.

The contact details of NIMC customer care are:

NIMC customer care email addresses

NIMC customer care phone numbers

  • +234-8-157691214
  • +234-8-157691071
  • +234-8157691145
  • +234-9-134959433

NIN registration offices in Lagos state

The following are the name and address of NIN registration offices in Lagos state in 2022.

Office’s NameAddress
State Office (Card Activation)Plot 1b Obafemi Awolowo Way, Alausa Ikeja
State Office ERCPlot 1b Obafemi Awolowo Way, Alausa Ikeja
Amuwo Odofin LGA ERCAmuwo Odofin Local Govt Secretariat, 41 Road, FESTAC Town
Ayobo Ipaja LCDALCDA Secretariat, Ayobo Road, Ipaja
Badagry LGA ERCSoglo Way, Town Hall, Badagry
Campos Square ERCCampos Mini Stadium, Lagos Island
EpeEpe Local Government Area Office
Eti Osa LGA ERCKlm 15, Lekki Epe Expressway, Igbo Efon
Federal Inland Revenue ServiceFIRS Building, 17b Awolowo Road, Ikoyi, Lagos
GT Bank AjahGT Bank Ajah, Ilaja Bus Stop by Oando Filing Station
GT Bank AlabaGT Bank Alaba, Obosi Plaza, Obosi Bus Stop, Alaba International, Ojo LGA
GT Bank Catholic MissionGT Bank 21/22 Catholic Mission Street, Lagos Island
GT Bank IdimuGT Bank Idimu Egbeda Road, Car Wash Bus Stop, Alimosho
GT Bank IjuGT Bank Iju Road, 90 Iju Road, Jungle Bus Stop, Agege
GT Bank IkoroduGT Bank, Ikorodu, Ayangburen Road, T.O.S. Benson Road along General Hospital, Lagos
GT Bank KosofeGT Bank Ketu, 154 Ikorodu Road, Ketu Kosofe
GT Bank Oba AkranGT Bank Oba Akran, 33 Oba Akran Avenue Opp. First Bank Close To Forte Oil, Ikeja
GT Bank SurulereGT Bank Masha, 145 Ogunlana Drive, Masha Roundabout, Surulere
GT Bank IkejaMobolaji Bank Anthony Way, beside Sheraton Hotel, Ikeja
GT Bank OgbaGT Bank ERC Ogba, Ikeja
Ibeju-Lekki LGA ERCLocal Government Secretariat HQ, Ibeju- Lekki
Ifelodun LCDA ERCLayeni Health Centre Ojo Road by Suru Alaba Bus Stop, Ifelodun LCDA
Igando Ikotun LCDA ERC2, Igando Ikotun LCDA, Idimu Road, Ikotun
Ijaiye Ojokoro ERC9/11 Bola Ahmed Tinubu Road, Ijaiye Ojokoro LCDA
Ikeja LGA1, Obafemi Awolowo Way, Ikeja LGA, Ikeja
Ikorodu LGA ERCIkorodu LGA Secretariat, Opp. Ikorodu General Hospital, Ebute Road, Ikorodu
Iru LCDA ERC1-7, Muri Okunola Street, Victoria Island
Lagos State University (LASU) OjoMBA Block, MBA Board Room, LASU, Ojo
Lagos State Polytechnic (LASPOTECH)Engineering Lecture Theatre Hall, Ikorodu Campus, Ikorodu
Mushin LGA ERCMushin LGA Secretariat Headquarter, 82/84 Palm Avenue, Mushin
Nigerian Air Force (NAF) BaseSam Ethan Air Force Base, Ikeja
Nigerian Armed Forces Resettlement CentreNAFRC, Charity Bus Stop, Oshodi
NNS Quorra ApapaNNS (Nigerian Navy) Base, Dockyard Road, Apapa
Ojo LGALocal Government Secretariat Headquarters, Olojo Drive, Ojo
Orile Agege LCDAPowerline Road, Behind Health Centre, Orile, Agege
Oshodi LGA ERCOshodi/Isolo Local Government Secretariat 3, Oyetayo Street, Bolade, Oshodi
Somolu LGAShomolu Local Government Area Building, Durosimi Street, Shomolu
Sterling Bank HeadquartersSterling Bank 20 Marina, Lagos Island
Surulere LGA ERCSurulere LGA Secretariat, Masha Road, Onilegogoro Bustop, Surulere
Synagogue Church Of All Nations1, Segun Irefin, Egbe Road, Ikotun
United Bank for Africa (UBA) Head QuartersUBA Headquarters, 57 Marina, Lagos Island
University of Lagos (UNILAG) ERCProperty Management Building, Faculty Of Education, Opposite Education Hall, University of Lagos
Yaba College Of Technology (YABATECH)Multipurpose Building, Yaba College Of Technology, Yaba

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shogbamu ibrahim May 17, 2022 - 3:13 pm

dear sir
NiN 94597036273
i went you to help me by remove one name please check
OLD NAME IS (shogbamu ibrahim akonji
NEW NAME IS(shogbam ibrahim
that is the name i want to bear now is been change and print out last week but it has not been change from abuja portal please help me check it from your system

Abdulrazaq May 17, 2022 - 6:04 pm

Dear Shogbamu Ibrahim. We are to let you know that we have no access to change the name or details on person’s NIN. Please visit NIMC office for more details or contact them via their contact information as discussed in this article.

You can also choose to locate any of their physical offices national.

shogbamu ibrahim May 17, 2022 - 3:00 pm

dear sir
NiN number–

shogbamu ibrahim May 17, 2022 - 2:45 pm

dear sir/ma
have paid my remita to the bank for removing of name that’s does’nt included in my bank
the new print has come out last week, when i take to bank to correct the issues on the bank,
still the same name appearing on the system , i went to the NIN OFFICE at ikoyi tell them about
what bank said, NIN OFFICE told me that the issues is not from them
That is from the portal?
pls look the blow name
Please kindly help me look into this issues because it affect me alot from bank
why bank told me my account will be block by end of this month

best regard

UJOH SHEDRACK May 15, 2022 - 7:01 pm

I what my nin to validate my nin is not working now pls sir.nin:99887263665

Abdulrazaq May 16, 2022 - 1:02 pm

Please visit NIN enrollment office for more information. You can click know all NIMC offices in Nigeria. Visit anyone that nears your location. Thank you.

Taiwo John Abimbola May 5, 2022 - 2:10 pm

Hello sir? I have done the NIN enrollment at NIMC office headquarters in Akure. I was told to come the following week for the NIN which I could not because I have to travel back to Lagos the same week and when I went to one of the NIMC official in Akure inmediately after the enrollment,l was told I can get the number in Lagos. My name is Taiwo John Abimbola,my tracking number is S7YONYF86001DGY. Registration Date was 20/04/2022. Kindly assist me to get my NIN Number sir. My phone number is 07061022846. I will be expecting your feedback sir

Abdulrazaq May 5, 2022 - 5:32 pm

Dear Taiwo, please revisit NIN enrollment office and lay down your complaint. We don’t have access to help you get your NIN.

Thank you.

Thomas May 3, 2022 - 2:36 pm

The line I used for my nin Registration was stolen and I went to mtn office to do welcome back there told me I can get the number back anymore so how can I change the number now.becous I wanted to get the online i.dcard and there are requesting for otp.

Abdulrazaq May 3, 2022 - 5:28 pm

Sorry for the unfavourable experience you witnessed. Please note that you must have to first change your phone number to receive otp.

Follow the steps below:
1. Visit any nearest NIN enrollment office
2. Request their staff that you came to change your NIN mobile telephone number.

He/she will gladly change it for you.

Thank you for your understanding.

Ezechukwu Ekene Jacintha April 24, 2022 - 10:56 pm

I used the wrong BVN(My mom’s BVN) to register for my NIN sometimes last year June.My mom’s NIN was sent to my dashboard together with her pictures.How do I correct this mistake?
I have not gotten my own NIN yet.

Adepoju akinola April 16, 2022 - 4:36 am

Is it advisable to register twice for nin.when theres an error in the first registration,due to name mispelt.since jan 18 2022, till now i hv kept checking enrolment centers 4 nin

Abdulrazaq April 16, 2022 - 5:42 am

No. It is not ideal to enroll for NIN twice, Please modify your name at the enrollment center.
1. Click here to know how to change your NIN details yourself
2. Search on our site to find out NIN enrollment centers closest to your location.

Adepoju akinola April 16, 2022 - 4:26 am

Sir,i apply for nin on jan18, 2022 and i discover that the name i register with was different from the name on my bvn. so i edited it the following day was the middle name that was mispelt . up till now i hav been checking for my NIN. What do i do

Olalekan Adeleye April 13, 2022 - 2:46 am

This NIN issue has been causing psychological trauma to people. Kindly make the process easier for people.

Abdulrazaq April 13, 2022 - 3:14 am

Okay. We will make a post about step by step in an understanding way

Monson rasheed oluwasegun April 8, 2022 - 6:30 am

I am trying to link my non withe my MTN sim and it was telling me successful but the sim is not working yet please what can I do

Okomanyi Talim Tijani March 24, 2022 - 6:41 am

Yes sir, the sim card still available. As a matter of fact, I used the same number to dail*346#. It stated that my data does not exist.

Abdulrazaq March 24, 2022 - 8:23 am

Use your NIMC tracking ID to fetch out your NIMC record on their portal by visiting any nearest NIN enrollment office. Thank you.

Okomanyi Talim Tijani March 22, 2022 - 8:19 pm

Pls I went to a nearest nimc centre to see my NIN records, after inserted my NIN and email, it stated “no record found”. Pls what will I do,sir?

Abdulrazaq March 22, 2022 - 8:56 pm

When did you do your NIN? Is the SIM card you used to enrolled still available?

Olayemi Ezekiel Oluwaseun March 22, 2022 - 11:24 am

Good morning sir, I went to my bank three weeks ago with my NIN to update my account,, but I was told that my record was not found that I should go to nimc office which I did and I was told to up done my nin no that I should go back to the same bank after one week, but still the same. Sir pls what can I do to get back my information.

Abdulrazaq March 22, 2022 - 12:05 pm

Can you still access the SIM card you used to enroll for NIN? Please dial the code *346# via it and let us know any thing you are going to assume. After that, we will know how to advise you.

Ugama Michael Ikeneri March 22, 2022 - 11:17 am

Good sir,My Name is Ugama Michael Ikeneri,Male with NIN73835549359 with tracking ID S7YONYFLE000TCC and my Address is Block 5 Falomo Police Barracks Ikoyi. Pls i want NIMC to revalidate my NIN Number as am having issue on it.I cant make use of the Number.Thanks

Abdulrazaq March 22, 2022 - 12:11 pm

Dial *346# via the SIM card you used to enroll NIN. If your NIN is sent to you, then nothing happens to your NIN. Meanwhile, if it is not going to display, then let’s know for more guide.

Okomanyi Talim Tijani March 21, 2022 - 10:36 am

Please sir, I apply for International Passport at Immigration office, Kano. In the process, they keep telling me that the date of birth in my National ID card is unable to drop. Kindly enable it accessible. Thanks.

Abdulrazaq March 21, 2022 - 12:54 pm

Please visit any nearest NIMC office and lay out your complaint to any of their staffs. They would help you out.

Okoye Francis March 17, 2022 - 8:36 am

Good morning sir I did my jamb last year but I want to use it this year for jamb but when ever I send the nin to jamb they will send record not found sir please what will I do to get my profile code

Abdulrazaq March 17, 2022 - 10:23 am

Kindly use another SIM card and send your NIN in the format ”NIN (your nin here)” to 55019. Please make sure you have a minimum of 50 Naira airtime before you continue.

Kadiri oluremi shakirat March 16, 2022 - 11:08 am

Good day. Please l registered for my Nin on 24 of February 2022 collected the original 11 of March and till now unable to use it for retrievement of my MTN and l need the my sim desperately please kindly update it for me is urgency my sim was stolen

Abdulrazaq March 17, 2022 - 6:20 am

Sorry for the loss. Please visit any MTN accredited outlet to initiate the retrieval of your SIM card.

Kadiri oluremi shakirat March 16, 2022 - 11:00 am

I did my nin Feb 2021 last month February l lost my phone to retrieve my MTN line saying not validated was advised to go to nin enrollment at laspotech on getting dere they asked me to redo it which l did immediately that day 24th of February and came back for original copy two weeks after,l went to MTN office on Saturday 11 march saying l should update it again..and l need to retrieve my line very urgency, please help me

Gbajobi Victor March 15, 2022 - 12:10 pm

Hello sir…. please I recently did my NIN and i want to use it for jamb….it said my NIN has not been verified… this is it sir
NIN 13850410982.

Abdulrazaq March 17, 2022 - 6:21 am

Continue to register JAMB with it. It’s no problem.

ISMAIL ALIYU MUHAMMAD March 12, 2022 - 2:03 pm

Please how can i retrieve my national id card, i lost it and also i lost the number which i take do it

Abdulrazaq March 12, 2022 - 6:09 pm

Do you still have your tracking ID? If yes, then please go any nearest NIMC office and request for it. Thank you.

Dauda Nasiru Ola March 8, 2022 - 2:54 pm

Hello Good day Sir/ madam .
I am Dauda Nasiru Ola, I applied for the correction of date of birthday since July 2019. I did remittance of (₦15000) on the 22-07-2019. and I also provide all the supporting documents that is required for the process. 

On the 22-08-2019, that’s one month interval, I received a called from the NIMC hand office Abuja, and they asked me my correct date of birthday: 22-08-1997. Which I told them. Four weeks later, they called me again and told me that they have corrected the date of birthday, that I can now go to the Port Harcourt office to collect my nimc print out, that same day I received a call from Abuja, Madam Joy that is in charge of  correction of date of birthday in Port Harcourt office, also called  me, that they have corrected my date birthday. 

So I want to the Port Harcourt office to collect my nimc print out, so when I called it, I have not using it for any official purpose or official transcation, since that time, it was of recent that I discovered that they have not effect the correct date of birthday, when I want to use it for official purpose.

It is still showing the old date of birthday. And as it is now, it is really affecting me pschologically, because I am unable to use it any official purpose or transactions.

This is old date of birthday: 05-11-1992.


this is New date of birthday: 22-08-1997.
this my NIMC number: 58417044616.

I have gone back to madam Joy’s office that help me to process that, she keeps turning me down, since Last year December that I discovered that they did not effect what I applied, I have been going to Port Harcourt office to complain the issue to them, mostly Madam Joy, but no positive response from her, rather she keep on saying that she has re-scan my documents to hand office. That’s they have  not  done anything about it.

Please Sir, kindly look in to my issue because this issue has been affecting my life nagatively.

Thanks in anticipation.


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