How to unblock your Bet9ja account very fast (the recommended steps)

by Abdulrazaq

Bet9ja being the number one, best and trusted betting companies in Nigeria, it doesn’t tolerate inappropriate practices such as finding two or more users on one account at a time. The worst part is that once you break their policy, they would immediately block your account. Now, in this article, I am going to show with you how to unblock your Bet9ja account step by step.

If your Bet9ja account has been blocked for no prior reason, there are many steps that you can follow to get it unblocked like I have explained below in this article. Note that in any step we are going to explain, Bet9ja will collect your personal information before they can be able to unblock your account.

In fact, if you are having any query regarding your account, it is your sole responsibility to notify Bet9Ja as soon as possible and provide all relevant documents or information as they may require.

Read this also: how to edit your Glo data transferring pin in order to be able to send data to any Glo sim card.

Without limiting any rights of Bet9ja hereunder or in law, if Bet9ja reasonably believes, at its sole discretion, that you have breached their terms of use, including any of sports or game rules and terms and conditions applicable to any specific functionality, bonus or promotion, or actual or suspected prohibited behaviour leading to collusion or fraud or activity aimed at defrauding Bet9Ja, or there has been unusual activity on the Account, or for any legal reasons, then Bet9ja may:

  • suspend your Account for up to 90 days; and/or
  • restrict you from withdrawing funds from your Account and/or making deposits and/or placing the bets; and/or
  • prevent you from accessing your Account; and/or
  • terminate your Account

How to unblock your Bet9ja account very fast

Bet9ja customer care may require you to provide any additional information that is necessary to conduct an investigation and/or verify your compliance with the use an an identification documentation, for example, National Identification Number (NIN) and/or documentation from your payment provider.

Meanwhile, you can request the unblocking of your account whenever you wish by sending a request to the Bet9ja Customer Service in writing via email to info@mybet9ja.com or visiting your account.

They may notify you about an account suspension through the email address you registered your Bet9ja account with or via online pop-up notice when logging into your account, provided such notification will at no time be a pre-condition for any suspension or termination of the account, as the case may be.

Read this also: best five methods to contact Bet9ja customer care.

Bet9ja will address the issue that has given rise to your account suspension as soon as may be reasonably practicable, including requesting verification information from you, and the account and/or any specific suspended functionality will be either re-activated or terminated.

If any potentially suspicious activity is performed under your Account, you may be requested to provide them with additional documentation confirming your identity or source of funds or address.

Such evidence may be requested due to, but not limited to the same, the size, volume or pattern of bets placed with us across any or all of our betting channels.

Bet9Ja may suspend or close your account immediately as a result of the activity that cannot be verified by a supporting evidence.

If Bet9Ja terminates the Account pursuant to the foregoing or due to your breach of any of the Terms of Use, and you have placed any bets on the events that have not yet taken place as of the time of the termination of the Account, Bet9Ja reserves the right to void such bets and return the original stakes to your Account balance; this includes the multiple bets which will be recalculated and settled accordingly. 

In the event of termination of the account for the reasons of fraud or associated fraudulent type of behaviour, any residual credit balance, including the winnings may be forfeited and the open bets void.

On termination of the Account, your rights to use the services shall immediately terminate. It is your sole responsibility to uninstall or remove any software used in relation to the use of the Website and/or the Services, as you may deem appropriate.

Bet9Ja shall not be liable to you for any termination of the Account for whichever reason. Your sole remedy in the event of blocking of the Account by them shall be the payment of any undisputed account balance you may then have in the Account subject to their terms of use or privacy policy and applicable law, and Bet9Ja shall have no further liability whatsoever.

They can report any of your account details to sporting bodies, associations, authorities, police or any other investigatory and/or state authorities, or any other third party as prescribed or permitted by law or any applicable rules if you are not relented while you have provided a mismatched document(s).

 Additionally, you may be indemnified and will be liable to pay Bet9ja, on demand, all costs, charges or losses sustained or incurred by them (including any direct, indirect or consequential losses, loss of profit and loss of reputation) arising directly or indirectly from your fraud, dishonesty or criminal actions.

Read this also: all governmental agencies in Nigeria and their roles or responsibilities.

Step by step guides to how you can unblock your Bet9ja account

how to unblock Bet9ja account

The following guides and steps should be observed carefully while you want to unblock your Bet9ja account. Step by step guides to unblocking your Bet9ja account or profile are shown and explained below:

  1. Make sure to be able to check the inbox of an email address you used to create your Bet9ja account
  2. Log in to your email address and send a mail to customer care service of Bet9ja on info@mybet9ja.com
  3. Enter a unique short mail subject (i.e, the reason why you are mailing them), for example, as shown in the image above, ”Please unblock my Bet9ja account for me
  4. Now enter the body of your email (briefly introduce what exactly you do need help with) using a strict tone like you are writing a formal letter
  5. Customer care services of Bet9ja do like to attend to a mail that has a supported or proven documents, thus remember to upload two or more documents
  6. Scan either your national id card, voter’s card, driving license in a clear and good background and upload it via your mail for verification purposes
  7. You can also let them know your username and your last betting experience, for example, the last betting you did was when and how? Please note that this is not compulsory but it helps in security maintenance
  8. After writing and uploading all the necessary things, click on the send button to transfer your mail to Bet9ja customer care staff for unblocking your account
  9. Wait for some hours (24 hours maximum) to expect a reply from them whether your request is successful or not.

You can also contact Bet9ja customer care representative on any of the phone number below (01-8889309 or 0-15158888 or 01-4405145 or 08099990939). Please note that Bet9ja operating hour is 8:00 AM to 9:00 PM daily.

Or go to their physical head office which is located in Lagos state at Bet9ja, Tomi’s House, 9 Funsho Williams Avenue, By Fire Service Station, Ojuelegba Bus stop, Lagos.

Conclusion

This article has ended, now if you know that it has helped know how to unblock your Bet9ja account, then please subscribe to our newsletter and remember to share it with your friends.

You can also let me know any question you may have to ask through the comment section as I am ready to answer to you shortly.

Read this also: how to open UBA bank account online with smartphone or laptop step by step.

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56 comments

Emeke secretaryokolo May 17, 2022 - 6:48 pm

I want to unblock my bet9ja account

Reply
Okolo orji Chukwuemeke May 17, 2022 - 6:43 pm

How can i unlick my bet9ja account

Reply
Abdulrazaq May 17, 2022 - 8:45 pm

Please follow the steps discussed in this article. Or click here to read how to contact Bet9ja customer care to unblock it for you. Thank you.

Reply
Eka effiong udo April 12, 2022 - 5:31 pm

Hello sir, i mistakenly block my bet9ja account,and i cant unblock it .please i need ur help .here is my email address archibonanitie70@gmail .com

Reply
Abdulrazaq April 13, 2022 - 3:18 am

Please kindly contact Bet9ja for unblocking it for you. Click on the link above to read one of our articles about that and follow the steps one by one.

Reply
Obasi daniel April 6, 2022 - 1:22 pm

Please can I any way ever recover my bet9ja account. I terminated the account myself for personal reasons. I am willing to provide any information that may be required from my end. Thank you.

Reply
COMRADE SUNDAY April 12, 2022 - 6:30 am

Good Day All,
Please be mindful of the information and details you place here.
I don’t think bet9ja.com approve of this. Again, I have no doubt that the provided email address: info@mybet9ja.com is actually real. It is a mole where you put your information and will quickly be used to hack your account… I forwarded my bet9ja details yesterday to that email and this morning… There were withdrawal attempt

Reply
ARIMOKWU SUNDAY April 12, 2022 - 6:48 am

PLEASE FAMILY,
I APOLOGIZE FOR THE INFORMATION PLACED ABOVE.
I HAVE TRIED SEVERALLY TO DELETE THE UNCONFIRMED ALLEGATIONS BUT DIFFICULT.
PLEASE I BESEECH THE ADMIN TO PULL IT DOWN AND REMOVE THOSE DESTRUCTIVE COMMENTS WRITTEN ABOVE.

NO DOUBT, THIS PLATFORM IS VERY HELPFUL AND THE EMAIL ADDRESS info@mybet9ja.com IS WORKABLE.

MY ACCOUNT HAS JUST BE RESTORED BACK

Reply
Obasi Daniel April 6, 2022 - 1:21 pm

You article is really informative and helpful.
Please can I in any way ever recover my terminated Bet9ja account? I am willing to provide any required information as I did the termination myself for personal reasons.

Reply
Musa Ibrahim March 22, 2022 - 10:12 am

Please i have an issues with my bet9ja account i have win money but i can withdraw the money because of my bank account details i use it before for other bet9ja account that i forgot the password now i open new bet account but a can’t withdraw the money before i have used the details for my first bet account that i open please help me out so that i can withdraw the money thank you bet9ja

Reply
Abdulrazaq March 22, 2022 - 10:29 am

Can you still remember the usernames and email address you used to create your former bet9ja account? Please if you remember them, then visit http://www.bet9ja.com, click “forget password” tab, enter your email address, then you will receive new password.

Reply
ARIMOKWU SUNDAY April 12, 2022 - 6:54 am

Thank you Andul for playing a vital role in helping people resolve their issues… Forgive my manners initially, was pained and felt this platform was a trap.

Reply
Wasiu December 30, 2021 - 7:25 am

Please help me unlock my account

Reply
Onlyyou20 January 13, 2022 - 9:44 am

Please help me unlock my account

Reply
Abdulrazaq January 13, 2022 - 11:06 am

Let me know your email address, please.

Reply
Jamessonemmy May 8, 2022 - 8:54 am

my account have been blocked, please I need help to unlock it sir

Reply
Aniefiok inyang December 17, 2021 - 6:26 pm

Pls my son mistaking credited my bet account from my bank account without my knowledge that move me to call bet9ia customer care inwhich the account was blocked
Pls how can I unblock it.

Reply
Abdulrazaq December 17, 2021 - 7:04 pm

Check this article for how you can contact Bet9ja customer care for quickest assistance.
For more Bet9ja related guides from us, please consider subscribing to our newsletter or click her visit our Bet9ja specially created page.

Reply
Prince December 6, 2021 - 11:56 pm

Please i want to use it tomorrow please help me to unblock my account

Reply
umar iliyasu September 10, 2021 - 5:53 am

Good morning sir,please my account was blocked due to wrong password attempt by my friend.how can i unblock it please.will it affect this week games i played since last month?. Thank you sir

Reply
Abdulrazaq Yahaya September 11, 2021 - 12:52 pm

Please consider contacting Bet9ja team to unblock your account for you.

You can play any game since this occurence cannot affect the games of this week.

for how to contact Bet9ja team or customer care, please read https://fastknowers.com/how-to-contact-bet9ja-customer-care/

Reply
Callistus Chukwurah September 7, 2021 - 1:32 pm

My bet9ja account has been blocked do to too many attempt and what can I do to unblock it

Reply
Abdulrazaq Yahaya September 7, 2021 - 7:23 pm

Please contact Bet9Ja customer care representative by following the instruction found in this article: https://fastknowers.com/how-to-contact-bet9ja-customer-care/

Reply
Ike ozioma October 18, 2021 - 6:20 pm

I blocked my account with anger , how can i unblock it

Reply
Abdulrazaq Yahaya October 18, 2021 - 6:35 pm

Simply log in your account and click on Unblock my account tab which nears at the right hand side corner of your dashboard.

Or you may find the ways to contact bet9ja customer care as discussed in this website by searching for “bet9ja customer care” via our search section.

Thank you, please let me know any question you may have to ask by replying to this comment.

Reply
Callistus Chukwurah September 7, 2021 - 1:28 pm

My bet9ja account has been blocked and what can I do to unblock it

Reply
COMRADE SUNDAY April 12, 2022 - 6:30 am

Good Day All,
Please be mindful of the information and details you place here.
I don’t think bet9ja.com approve of this. Again, I have no doubt that the provided email address: info@mybet9ja.com is actually real. It is a mole where you put your information and will quickly be used to hack your account… I forwarded my bet9ja details yesterday to that email and this morning… There were withdrawal attempt

Reply
COMRADE SUNDAY April 12, 2022 - 6:45 am

PLEASE FAMILY,
I APOLOGIZE FOR THE INFORMATION PLACED ABOVE.
I HAVE TRIED SEVERALLY TO DELETE THE UNCONFIRMED ALLEGATIONS BUT DIFFICULT.
PLEASE I BESEECH THE ADMIN TO PULL IT DOWN AND REMOVE THOSE DESTRUCTIVE COMMENTS WRITTEN ABOVE.

NO DOUBT, THIS PLATFORM IS VERY HELPFUL AND THE EMAIL ADDRESS info@mybet9ja.com IS WORKABLE.

MY ACCOUNT HAS JUST BE RESTORED BACK

Reply
Abdulrazaq April 12, 2022 - 7:27 am

Thank. Misleading comments will be appropriately be deleted.

Reply
ARIMOKWU SUNDAY April 12, 2022 - 8:43 pm

Please I will appreciate if you can delete it…
I have tried my best but not working…
I understand you have the sole medium to delete it.

Meanwhile, please how do I reach you? I want discuss business with you please…
My email
comraderealityshow@gmail.com

Abdulrazaq Yahaya September 6, 2021 - 7:01 pm

Waw, that is very unfavorable. As regard to the rejecting your uploaded identity document by Bet9ja customer care, please re-scan it in such a way that all four corners of your national id card must be viewed and cleared.

Alternatively, you can also upload either of the following documents to them via info@mybet9ja.com for verification:

1. Voters card
2. Drivers license
3. Nepa bill

If you are having any question to ask, please let me know.

Reply
Prince December 6, 2021 - 11:54 pm

Hello sir my bet9ja account was blocked please help me to unblock it

Reply
Anyor Denis September 6, 2021 - 2:02 pm

I have used the contact us method and have sent my national identification number slip to them which bears the NIMC number yet, they haven’t enabled my account claiming that the (NINS) seems fake. I expected that as the means of identification gets to them, they will cross check it with NIMC and get the authentication instead of assuming. That’s too bad.

Reply
Abdulrazaq Yahaya September 6, 2021 - 7:03 pm

Waw, that is very unfavorable. As regard to the rejecting your uploaded identity document by Bet9ja customer care, please re-scan it in such a way that all four corners of your national id card must be viewed and cleared.

Alternatively, you can also upload either of the following documents to them via info@mybet9ja.com for verification:

1. Voters card
2. Drivers license
3. Nepa bill

If you are having any question to ask, please let me know.

Reply
Benjamin olorunshog May 6, 2022 - 12:27 pm

My bet9ja as been blocked

Reply
Ezechukwu Emmanuel August 27, 2021 - 8:14 pm

Please I want my account to be on block I have tried your dream means and entered the username and password keep telling me arrow

Reply
Chisom4500 August 27, 2021 - 11:03 pm

Risect my be9ja account

Reply
Anonymous August 27, 2021 - 11:06 pm

Risect my password

Reply
Benjamin olorunshog May 6, 2022 - 12:26 pm

My bet9ja as been blocked

Reply
Olajimoh123 that is my bet account August 19, 2021 - 1:03 pm

Please 🙏🙏 and make mistake with my bet9ja account please 🙏 me unlock it please or you people sent my money back to my account I have 3000 dare please and please and please.

Reply
Abdulrazaq Yahaya August 19, 2021 - 3:12 pm

Please contact Bet9ja customer care service for unblocking your account for you.

In the process of contacting, please remember to attach your identity document.

Reply
Peace Alfred August 30, 2021 - 11:00 pm

Hello pls help me unblock my bet9ja account…I won 200,000 and I didn’t know that I was suppose to transfer it to my personal account…I went and transfer it to my husband account and they block me….how can I unblock it and get my money I hope that money won’t disappear since my account has been block. And how long does it take pls help me.

Reply
Abdulrazaq Yahaya August 31, 2021 - 3:35 am

Please find the search section on this website and search for ”how to contact Bet9ja” for more information on how to talk to their customer care directly and get your account unblocked.

Thank you for your understanding and following what you are being directed to do.

If you may need further assistance, don’t forget to let us know.

Reply
AWOYELE PHILIP August 18, 2021 - 9:13 am

Please I really need your assistance to help unblock my account

Reply
Abdulrazaq Yahaya August 18, 2021 - 5:37 pm

Do you have any identity documents to send to us further assistance? If you do, then please send it via our contact form.

Reply
Anonymous March 10, 2022 - 12:02 am

Unblock

Reply
Ademu samuel August 17, 2021 - 11:06 am

Please help me to unblock my bet9ja account for me

Reply
Abdulrazaq Yahaya August 17, 2021 - 8:30 pm

Okay. Please provide your identity card or driving license or voter card via our contact us form.

Reply
Emmanuel Yusuf January 8, 2022 - 8:19 am

Pls help to unblocked my bet9ja account

Reply
Abdulrazaq January 8, 2022 - 11:42 am

What error notification are you getting while trying to login? Then your email address.

Reply
Chukwuemeka Emenlike August 17, 2021 - 7:55 am

I have try to unlock my bet9ja account but it could not work

What should I do to unlock my bet9ja account please help me

Reply
Abdulrazaq Yahaya August 17, 2021 - 8:28 pm

Please let us get any of your government issued identify card via our contact us page for further assistance.

Thank you

Reply
Olabode timothy August 13, 2021 - 9:38 pm

Pls sir/ma my bet9ja account are be black by rock password pls help me unlocked it sir/ma

Reply
Abdulrazaq Yahaya August 14, 2021 - 6:14 pm

Do you have any Nigerian government issued identity document like National ID card or driving license or voters card to use to unblock your Bet9ja account? If you do have, then let me know.

Reply
Benson Aluede August 10, 2021 - 1:26 pm

Plss help me unblock my account

Reply
Abdulrazaq Yahaya August 11, 2021 - 3:23 am

What offense have you made before they blocked your account? Please let me know in order to know how I can help you further.

Best regards,

Reply

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